Terms & Conditions

Please read the Terms of Use established by Goose Insurance Services (“Goose”) before using Goose’s mobile application and/or website (the “Platform”). By using the Platform, you agree to be bound by these Terms of Use. If you do not agree with any part of these Terms of Use, then you must not use the Platform.

Your continued use of the Platform will constitute your acceptance of these Terms of Use, as may be modified by Goose at any time without notice to you. Please check this page regularly for updates.

Permitted use

All content on the Platform is made available only for your personal, lawful, non-commercial use in connection with seeking insurance. Use of the Platform by a competitor company or non-consumer third-party is prohibited.

Except as expressly mandated by law, you may not, without our prior written permission:

1. Post, transmit, copy, modify, create derivative works from, distribute, sell, or republish anything you obtain or download from the Platform; or,
2. Engage in systematic retrieval of data or other content from the Platform.

Copyrights and Trademarks

Except as otherwise indicated, all materials in the Platform, including the logo and other trademarks and service marks, are the property of Goose. These materials are protected by international copyright and trademark laws, all rights reserved. You may use materials obtained from the Platform for the permitted purposes outlined in these Terms of Use, provided that the following copyright notice appears in all copies of any downloaded or printed materials: “© 2024 Goose Insurance Services. All rights reserved.” Any other use is prohibited.

Our Products and Services

The information and materials provided on the Platform are intended for general reference only, and may not describe all terms, conditions, exclusions, and exceptions applicable to the products and services offered by Goose. Coverages and their availability may vary by your home province or state and your circumstances, and additional minimum coverage limits may be required in your home province or state. Please refer to the policy documentation, including the declaration and wordings, for complete details. The products and services offered on the Platform are only available in the jurisdictions in which Goose is properly licensed.

Privacy and Passwords

Goose values and protects the privacy of your information. Please review Goose’s Privacy Policy, as it contains important information relating to your use of the Platform.

Some portions of the Platform are protected and require a user identification code (“User ID”) and password for access. Unauthorized access or use of such portions of the Platform is prohibited. You agree that you will notify Goose immediately if you believe that a third party has obtained your User ID or password, or if you believe that any unauthorized access or use may occur or has occurred. For your protection, if Goose believes that any unauthorized access may occur or has occurred, Goose may terminate such access without prior notice to you. You also agree that Goose is permitted to act upon any instructions received using your User ID and password and to consider such instructions as authorized by you.

Third-party Sites

At times, the Platform may have links to websites hosted by other parties (“Third-Party Websites”), or such Third-Party Websites may have links to the Platform. These links are offered as a convenience and for informational purposes only, not as referrals or endorsements by Goose of the Third-Party Websites. The Third-Party Websites are maintained by their respective organizations, and those organizations are solely responsible for the content of their websites. Goose does not verify nor make any warranty or representation about the content, accuracy, opinions expressed, warranties, products or services, intellectual property compliance, or links of such Third-Party Websites. You should read the privacy policies and terms of use agreements of all Third-Party Websites.

Disclaimer of Warranties

All information, products, content and other materials in the Platform, accessible from the Platform, or in a Third-Party Website are provided “as is” and without warranties or representations of any kind, either express or implied. This means that Goose expressly disclaims all warranties, express or implied, including without limitation the warranties of title and non-infringement and the implied warranties of merchantability and fitness for a particular purpose. Also, Goose does not represent or warrant that:

1. The operation of the Platform will be error-free or uninterrupted;
2. Defects will be corrected;
3. The Platform, any emails sent by Goose, or the server that makes the Platform available are free of viruses or other harmful devices;
4. The Platform will be available to you or that you will qualify for products or services offered;
5. The materials in the Platform will be accurate as of any particular date; or,
6. The products or services offered through the Platform are available outside of the jurisdictions in which Goose is not properly licensed.

If you are in a jurisdiction that does not allow a disclaimer of implied warranties, the above disclaimer or a portion of it may not apply to you.

Limitation of Liability

Goose shall not be liable for any loss, damage, injury, or claim, nor any special, indirect, incidental, consequential, exemplary or punitive damages of any kind, whether such action is based on tort, contract, negligence, strict liability, or otherwise and even if Goose has been advised of the possibility of such damages, which arises out of or relates in any way to:

1. The Platform, materials on the Platform, or the inability to use the Platform; any Third-Party Website, materials in any Third-Party Website, or the inability to use any Third-Party Website;
2. Any defect, omission, error, interruption, delay, or computer virus; or,
3. Except because of Goose’s gross negligence or intentional actions, the unauthorized alteration of or access to your transmissions or personal data.

If you are in a jurisdiction that does not allow the limitation of liability for certain damages, the above limitation of liability or a portion of it may not apply to you. However, you agree in any event that Goose’s total liability for all damages, losses, injuries, or claims of any kind or nature shall be limited to the amount you have paid to access the Platform.

Jurisdiction, enforceability, and termination

These Terms of Use and your use of the Platform are governed in all respects by the laws of the Province of British Columbia, without giving effect to any principles of conflicts of laws. Any dispute concerning the Platform or these Terms of Use shall be subject to the exclusive venue of a court of competent jurisdiction in Vancouver, British Columbia.

If a court of competent jurisdiction holds any provision of these Terms of Use to be invalid or unenforceable, then such provision shall be severable from and shall not affect the validity or enforceability of the remaining provisions.

These Terms of Use are effective until terminated by either party. You may terminate these Terms of Use without notice to Goose by discontinuing all use of the information contained in the Platform and destroying the materials you have obtained from the Platform, including all related documentation and copies. Goose may terminate these Terms of Use and/or the products or services offered by Goose at any time without notice to you if, in our sole judgment, you breach any term or condition of these Terms of Use. Upon termination, you must discontinue all use of the information contained in the Platform and destroy the materials you have obtained from Goose, including all related documentation and copies. Goose is also entitled to terminate all or part of the Platform at any time, without notice to you.

These Terms of Use state the entire agreement with regard to the items discussed above.