+1 (888)374-6673
support@gooseinsurance.com
How Can We Help?
The Goose team and our insurance partners are always ready to help, whatever you need.
Depending on your needs, send an email to the corresponding address below, and we’ll respond to you asap:
SALES
REFUNDS
GENERAL INQUIRIES
Phone
To ask for a quote, purchase a policy, make a change to your policy or for general inquiries, call:
North America
International
Making a claim
Need to make a claim? Rest assured our partners are here to help. Check you coverage documentation in the Goose App if you aren’t sure which partner to contact.
Single-Trip Medical, Multi-Trip Medical, Trip Cancellation /
Interruption, Top-ups
Within Canada and USA
+1 (800) 663-0399 From Mexico +52 (800) 514-9976 International & Collect +1 (604) 278-4108 Outside North America (800) 663-00399Life Insurance, Critical Illness, Cancer Insurance, Accidental Death & Disability
Phone
+1 (800) 266-5667
sms-claims@ia.ca
Within Canada and USA
+1 (866) 785-3167
International & Collect
+1 (416) 646-6618
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Travel Claims
For Single-Trip, Multi-Trip Annual, Top-ups, Trip Cancellation and Interruption or Baggage claims.
Within Canada and USA
+1 (800) 663-0399
From Mexico
+52 (800) 514-9976
International & Collect
+1 (604) 278-4108
Outside of North America
+1 (800) 663-00399
Visit tugo.com/claims for a list of access codes.
Life claims
For Life Insurance, Critical Illness Insurance, Cancer Insurance, or Accidental Death or Dismemberment Insurance claims:
Phone
+1 (800) 266-5667
sms-claims@ia.ca
- iA Financial Group
- Life and Health Claims Department
- 400 – 988 West Broadway,
- PO Box 5900,
- Vancouver,
- BC V6B 5H6
Claims for Kids Insurance and COVID-19
Within Canada and USA
+1 (800) 663-0399
International & Collect
+1 (604) 278-4108
Or write to mshassistance@mshaassistance.com
We’re Located At
Need to send us snail mail? Our head office is located in Vancouver, BC.
Goose Insurance Services Inc. 825 Homer Street, Suite 380 Vancouver, BC V6B 2W2
Our flock is growing!
Keeping the world insured is tough work, but someone has to do it. Maybe you? We’re looking for talented people across multiple disciplines including insurance sales, development, UX/UI design, and more.
Get Goose now, and protect your tail feathers!
We’ll text you a link to download the Goose app.
