Claims

Need to make a claim? Rest assured our partners are here to help. Check you coverage documentation in the Goose App if you aren’t sure which partner to contact.

Group Life Insurance

Claims for Life Insurance, Critical Illness, and Accidental Death and Dismemberment Insurance are administered by Industrial Alliance Financial Group.

AD&D

Claims for Life Insurance, Critical Illness, Cancer Insurance, and Accidental Death and Dismemberment Insurance are administered by Industrial Alliance Financial Group.

Critical Illness

Claims for Life Insurance, Critical Illness, Cancer Insurance, and Accidental Death and Dismemberment Insurance are administered by Industrial Alliance Financial Group.

Kids Insurance

Claims for Kids Insurance are administered by MSH INTERNATIONAL (CANADA) LTD, a Lloyd’s Approved Coverholder.

Income Protection

Claims for Income Protection and Hospital Cash are administered by AIG.

Hospital Cash

Claims for Income Protection and Hospital Cash are administered by AIG.

Covid-19 Insurance

Claims for COVID-19 (Pandemic) Insurance are administered by MSH INTERNATIONAL (CANADA) LTD, a Lloyd’s Approved Coverholder.